FAQs
Frequently Asked Questions (FAQs)
1. What products does finchmotor offer?
finchmotor specializes in modern, comfortable, and high-quality t-shirts designed for everyday wear. Our collection focuses on simplicity, durability, and style.
2. Where do you ship?
We currently ship orders across the United States. Shipping times and costs may vary depending on your location.
3. How long does shipping take?
Orders are typically processed within 2–5 business days. Delivery usually takes 5–10 business days depending on your location.
4. Can I return or exchange my order?
Yes, we accept returns and exchanges within a specified period after delivery. Items must be unused and in original condition. Please contact us for assistance.
5. How can I contact customer support?
You can reach us via email at kpathanh@finchmotor.com. We aim to respond within 24–48 hours.
6. How do I choose the right size?
We recommend checking our size guide before placing an order. If you're unsure, feel free to contact us for advice.
7. What payment methods do you accept?
We accept major payment methods including credit/debit cards and secure online payments.
8. Can I change or cancel my order?
Orders can only be modified or canceled within a short time after being placed. Please contact us as soon as possible if you need to make changes.
9. Do you offer tracking for orders?
Yes, once your order is shipped, you will receive a tracking number via email.
10. What should I do if I receive a damaged item?
If your item arrives damaged or defective, please contact us immediately with photos, and we will resolve the issue as quickly as possible.